More than half of Bali’s foreign visitors felt the island’s traffic congestion detracted from its status as an international tourist destination, according to the results of a survey and market analysis carried out by the provincial Tourism Agency last year.
The survey recommended that more serious action be taken by relevant stakeholders to overcome the traffic problems.
Tourism Agency head Ida Bagus Kade Subhiksu said that besides collecting data on general characteristics of the tourists, the survey also asked for the respondents’ opinions about public services, including customs, accommodation, restaurants, transportation, taxis, traffic, cleanliness and attractions.
Generally, respondents were positive about public services, although a small percentage said they were dissatisfied.
Regarding traffic specifically, 57 percent of respondents offered negative views. The agency conducted the survey in two phases: the first in August and the second in October last year.
The survey involved 1,000 respondents who were approached at Ngurah Rai’s international departure gate.
Subhiksu said that 34.4 percent of respondents said traffic conditions were not good, while 23.3 percent said they were very bad. Twenty-eight percent said the traffic was pretty good, 11.5 percent said it was good, and the remaining 2.8 percent said it was very good.
“Their negative opinions are understandable, especially in south Bali that has popular destinations, such as Kuta and its surrounding areas.”
Several mega projects, including the airport expansion and the construction of a toll road and underpass have made traffic worse.
Subhiksu stressed, however, that the central government and the regional administration, as well as businesspeople and the public, had been working together to overcome the traffic problems.
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Sources: Bali Daily | Author: Wasti Atmodjo