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Mount Agung Eruption: Information From Indonesia Ministry of Tourism for Travelers

The eruption of Mount Agung has been elevated today to level IV, mandating the temporary closure of the Ngurah Rai International Airport from 7AM local time to tomorrow 7AM November 28, 2017. The airport will be under constant review of air conditions and its surrounding area in 24 hours.

Some of travellers have been transferred from Bali Ngurah Rai Airport to Mengwi Terminal and Padang Bay Port to transfer their departure from Blimbing Sari Airport, Banyuwangi, Juanda, Surabaya or Lombok Praya, West Nusa Tenggara.

To prevent visa overstay or if you wish to exit the country using alternative airports, the Indonesian immigration service is also standing by at the Airline Command Post on the 2nd Floor, International Terminal of the Ngurah Rai International Airport to provide further assistance.

If you need further information regarding your flights schedule or travel option, please call Mt Agung Command Post at Ngurah Rai International Airport: (0361) 9351011 ext:6300.

For further information and updates regarding Mt. Agung situation please go to: http://www.indonesia.travel/gb/en/agung

International Airlines Contact Centre
1. Singapore Airlines: +6221 5507130 Ext. 32
2. KLM Royal Dutch Airlines: +6221 29272222
3. Etihad Airways: +6221 5202268
4. Emirates: +6221 29345555
5. Air Asia: (0361) 760116, 755799
6. Qantas Airlines: (0361) 288331, 288333, 289280, 751472
7. Malaysian Airlines: (0361) 288511, 288716
8. Thai Airways Int Ltd: (0361) 288141, 288063
9. Lufthansa: (0361) 287069 ext 1312, 1311
10. China Airlines: (0361) 287840 ext 1107
11. Korean Air: (0361) 288511, 289402
12. Royal Brunei Airlines: (0361) 72618, 72619
13. Cathay Pacific Airways: (0361) 286001
14. British Airways: (0361) 288511
15. Air France: (0361) 755523

Hope everything is going well.

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